Call Center Associations
 |
For people who manage and support customer care and contact center organizations, CCNG provides a unique network of professional peers and trusted advisors who actively share their knowledge and experience on all issues that impact performance. CCNG is the number one network for customer care professionals -- providing programs on a local, regional, and virtual basis. |
 |
The Telework Coalition brings together a diverse array of organizations, companies, and individuals with the common interest of promoting awareness and adoption of existing and emerging Telework and Telecommuting applications. We focus on telemedicine and distance learning, as well as addressing access to broadband services that may be needed to support these applications. |
 |
The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. |
 |
Customer Management IQ, a division of IQPC, is your networking resource and is designed to help you with the challenges you face everyday. Through their leading customer management conferences, training courses, email newsletter and webinars, top customer management experts share their knowledge and experience with members. These products are designed to create a learning atmosphere like no other. |
 |
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center. |
